Which Airlines Nailed (or Failed) Punctuality in 2024?
By Flight Expert Mr Plane Guy
Airline delays and cancellations were a persistent challenge throughout 2024, influenced by adverse weather, IT failures, and operational disruptions. With the release of Cirium’s On-Time Performance Report, we now have a clearer picture of which airlines excelled in keeping passengers on schedule. Below is a detailed analysis of the year’s top-performing airlines and airports, alongside essential insights into flight delay compensation and resources for travellers.
Top Global Airlines for Punctuality in 2024
Aeromexico topped the global list with an impressive 86.70% of flights arriving on time, showcasing resilience amidst industry challenges. Saudia (86.35%) and Delta Air Lines (83.46%) followed closely, demonstrating operational efficiency across diverse networks.
Regional standouts include:
North America: Delta Air Lines
Europe: Iberia Express (84.69%)
Asia-Pacific: Japan Airlines
Latin America: Copa Airlines
Middle East & Africa: FlySafair
Leading European Airlines
In Europe, Iberia Express emerged as the most punctual airline, maintaining its reputation for reliability with an 84.69% on-time arrival rate. Iberia, its parent company, ranked second at 81.58%, followed by SAS (81.40%). Notably, low-cost carriers like Vueling and Norwegian also featured prominently, reflecting robust performance despite operational constraints.
The Impact of Delays on Passengers
Delayed flights can disrupt plans and cause significant inconvenience. Travellers impacted by delays may be entitled to compensation under various regulations. Understanding your rights is essential, and the following topics can help:
FAQs on Flight Delay Compensation
BA flight delay compensation: British Airways passengers can claim compensation if their flight is delayed by over three hours due to reasons within the airline’s control.
British Airways have had a significant amount of flight cancellations due to operational problems.
This is the latest in an ongoing series of cancellations from the company, which is in need of new engines for their Boeing 787 aircrafts, which they use for long-haul flights. The engines are created by Rolls Royce, but an issue in the supply chain has resulted in the delivery of necessary parts being delayed, so several planes can’t take flight.
Flight delay compensation: US to Europe: Flights between the US and Europe fall under EU Regulation 261/2004, offering compensation up to €600 for delays exceeding three hours.
How long does a flight have to be delayed for compensation? Typically, delays of three hours or more qualify for compensation, depending on the airline and region.
EasyJet flight delays: EasyJet provides compensation for delays caused by factors under their control. Delays due to extraordinary circumstances, such as severe weather, are excluded.
Here are my top tips if you do encounter travel delays and cancellations with
Have a back up plan.
Find out what's going on?! Knowledge is power! Check Twitter ( Sorry I mean X) check flight radar (track the flights) check the airlines and airports facebook pages.
Gather evidence, take screenshots, you need timings, photos of flight boards etc.
Keep receipts, if you are out of pocket you can usually claim expenses on top of any compensation.
Take extra provisions, medication, nappies, food, snacks, have an emergency budget!
Know your rights!
Did you know you can claim up to £520 in the UK per person for delayed or cancelled flights?
So here In the UK you are entitled to compensation on delayed or cancelled flights that have;
Departed the UK
Arrived in the UK with an EU or UK carrier
Arrived in the EU with a UK carrier
Since the end of the Brexit transition period, the rules haven't changed, as EU law has been written into UK law.
You're entitled to get compensation if the flight arrives more than 3 hours late and it's the airline's fault .
You're legally entitled to get compensation if the cancellation is the airline's responsibility and both the following apply: the replacement flight delays your arrival by 3 or more hours. Or your flight was cancelled less than 14 days before departure.
So what next?.......
You need to file a complaint under section EC 261 rules with your airline. Claim by yourself, however....things to consider when taking on the greedy airlines,
Stressful You have to complete the whole process by yourself, including negotiations with the airline. Lots of paperwork Knowing what forms are required and where to send them, can get complicated.
Time consuming It can take months of back and forth, and hours on hold to airline call centres, to get compensation. Risky If your claim goes to court, you’ll have to shoulder legal fees yourself, whether you win or lose. Unresponsive airlines You might be left in the dark by the airline, with little to no updates on the status of your claim.
Or alternatively, get a professional company to do it for you!
With AirHelp its easy and hassle-free, they handle your entire claim, from kick off to compensation.
They take care of it
Guiding you through the essential documents, and they submit them for you.
Can save you time
You simply submit your documents online — They will take it from there.
No win, no fee
They handle all legal fees, and they will only charge a fee when you get paid.
Regular updates
You receive regular updates and answers to any questions you have
Key Resources for Travellers
Flight Compensation Companies
Services like AirHelp streamline the claims process, ensuring travelers receive compensation without navigating complex legalities. Use tools like a flight delay compensation calculator to estimate eligibility and potential payouts.
EU Flight Delay Compensation and Weather Exceptions
Under EU rules, compensation does not apply to delays caused by severe weather. However, flights disrupted by air traffic control strikes may still qualify for reimbursement. Claim assistance tools, such as an EU flight delay compensation letter or flight delay letter template, are invaluable for initiating claims.
Airport Performance in 2024
Among airports, Riyadh King Khalid International Airport achieved the highest on-time departure rate (86.65%), followed by Lima Jorge Chavez International Airport (84.57%) and Mexico City Benito Juarez International Airport (84.04%). European hubs faced challenges, with congestion and labor strikes impacting performance.
Enhancing Your Airport Experience
Delays are an opportune moment to explore airport lounges, and with a 30% off Priority Pass, you can access premium amenities at a fraction of the cost. Whether you’re stuck due to a delay or have a long layover, lounges offer comfort and convenience.
If you’re a frequent traveller with a Priority Pass or certain premium credit cards (such as American Express Platinum), you might already have complimentary access.
What is Priority Pass?
Priority Pass is your golden ticket to over 1,400 airport lounges worldwide, including Stansted's Escape Lounge. Membership plans start from as little as £69 per year, but with my exclusive 30% discount, you can get started for just £48! Use my link below to sign up (yes, I do get a small kickback, and I appreciate your support).
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Cabin Baggage and Travel Tips
Efficient packing can alleviate stress during delays. Airlines like EasyJet and British Airways provide clear guidelines on cabin baggage sizes. Ensure compliance to avoid last-minute hassles at the gate.
Delays are inevitable, but staying informed and prepared ensures a smoother travel experience. Whether claiming compensation, accessing lounges, or booking punctual carriers, these strategies empower travellers to navigate disruptions confidently.
Related links:
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Hello I’m Paul a travel and flight expert, I spent most of my career working in and around planes with 15 years providing top-notch service with a London-based airline. I became an expert in travel after soaring across the Atlantic up to 10 times a month!
I’m now, producing travel content, reaching millions of viewers monthly. Reporting on travel news, sharing travel tips, reviews, and deals with a sprinkle of humour and a whole lot of authenticity!
I hope you enjoyed Which Airlines Nailed (or Failed) Punctuality in 2024? Do let me know in the comments.........
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